With approximately 96 percent of large employers planning to offer telemedicine services to their employees, it's a missed opportunity if your patients aren't aware that you're offering these services. If your patients aren't aware of your telemedicine services, then the service won't get used. The best solution is to inquire where your patient previously received telemedicine services, including those created at hospitals and providers with other medical facilities. Lack of Sufficient Data for Care ContinuityĪ lack of platform integration can also interrupt continuity of care. If a patient receives telemedicine from one service provider, but chooses another provider for his next e-visit, then the second physician may not have all the information she needs to diagnose the patient’s problem. If your Electronic Health Records (EHR) system doesn't coordinate with the platform you're using to provide telemedicine services, you likely will complicate your workflow records.īy using a platform that integrates with your EHR, you can record your established workflow and ensure your patients’ e-visits are properly documented and updated for future visits.ģ. You can employ a platform that keeps track of these expenses so you can properly document receipts required by payers, while keeping up to date on insurers’ allowable reimbursements. To overcome reimbursement obstacles, it helps to have a reimbursement plan that includes using technology to track expenses for reimbursement claims. Moreover, telemedicine services are not always covered by private insurance companies. However, the Centers for Medicare and Medicaid Services (CMS) is proposing coverage for 2019 and beyond, including prolonged preventative services and virtual check-ins. These conditions must persist at least one or more years or until death to be considered for reimbursement claims. Reimbursement is possible for services covered under the Medicare Chronic Management Program, such as services for patients who have at least two or more chronic health conditions. Getting reimbursed for telemedicine services can prove problematic for physicians and other healthcare providers. Medicare, for example, offers telemedicine reimbursement coverage, but with limitations. Here are seven telemedicine concerns to take into account and effective strategies for overcoming them. The great news is that you can overcome these concerns by having a plan. While there are many benefits to telemedicine, they don't all come without valid concerns. It is already used by more than 50 percent of hospitals in the United States and close to 1 million Americans, thanks to its cost efficiencies and easy access to healthcare services. Telemedicine is growing with a forecasted market increase of 16.8 percent from 2017 to 2023.
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